Buyer's guide

Direct mail software in the UK: pick the job first, then the vendor

Stannp, Docmail, Paperplanes, Lob and Rockkt are not competitors. They do three different jobs, and buying the wrong one is why most direct mail programmes die after a single campaign.

Declared interest. Rockkt is one of the five. This page has no price table because quotes in this category are volume dependent and the comparison sites that appear to list prices are mostly out of date. Ours are public and on our pricing page.

Job one: the mailshot

Thousands of pieces, one design, a data file, and the goal is the lowest sensible cost per piece with decent print. This is a print and postage problem, and UK mailing houses are extremely good at it. Stannp, Docmail and Paperplanes all live here. If this is your job, stop reading comparison pages and get three quotes.

Job two: the triggered send

A system sends a letter when something happens: a trial expires, a basket is abandoned, a customer hits a milestone. What matters is the API, the webhooks, address verification and templates you can version like code. Lob is the best known name for this shape of problem. If your buyer is an engineer, this is your category.

Job three: one prospect at a time

A rep has a good call, or spots the right person on LinkedIn, and wants something physical in front of them this week. Nobody has a clean address file. The letter has to be about that one person. And somebody needs to know whether it worked. This is a sales tool, not a print job, and it is what Rockkt is for.

A one page A4 letter printed in a handwriting style under a company logo, with an NFC tag marked Tap Mobile Phone for Info, on a desk beside a keyboard
The paperThick 120gsm laid paperA fine ribbed texture you can feel. They notice it before they read a word.
What one prospect at a time looks likeOne A4 letter on 120gsm laid paper, written for one person and printed in a handwriting style under your logo. They tap their phone on the tag, or scan the QR code, and a page made for them opens. You see that it happened.
How job three works in Rockkt

From one click to a letter in the post

No file to upload and no address to hunt for. One person, one letter, and you know what happened next.

  1. 1

    Open their profile

    On LinkedIn or Sales Navigator, click Rockkt One. It reads who they are and where they work.

  2. 2

    Address found

    Rockkt finds and checks their office address from the company and location. Nobody asks them for it.

  3. 3

    Pick a Playbook

    Your saved letter, envelope and page, ready in two clicks. See Playbooks.

  4. 4

    Letter drafted

    AI writes the letter from their profile, in your voice. You read it and change anything.

  5. 5

    Printed and posted

    On Studio you print and post it. On Managed we print, stamp and post it, with a gift if you like.

  6. 6

    They tap, you know

    A tap or a scan opens a page made for them, and you see it in Rockkt the moment it happens.

Prefer the portal? Quick Send does the same.

Write your own letter or start from a Playbook. Choose a printed letter or a gift with a letter, a handwriting style or a modern font, and add a QR code or NFC sticker that tells you when it is scanned or tapped.

Quick Send in the Rockkt portal: custom send or from a playbook, letter or gift with letter, robot written or modern font, a Generate button for the AI letter, and a scannable code option

The mistake we see most. A team buys a mailing house to do job three, discovers that everything except the printing is now manual, and quietly stops after one campaign. The printing was never the hard part. Finding the address and knowing what happened next is the hard part.

Which job are you hiring for?

Four quick questions. The answer tells you which kind of software fits, and where Rockkt comes in.

1How many letters go out at once?
2What decides when a letter is sent?
3Do you already have the postal addresses?
4Should each letter open a page made for that person?

Six questions that will sort any shortlist

  1. Can I send exactly one piece, without uploading a file?
  2. Who finds the address, you or me?
  3. What do I know after it lands, beyond that it was printed?
  4. What triggers a send: a date, or something a person did?
  5. What is the all in cost of one piece, including postage and platform fee?
  6. Where does the data sit, and can you tell me plainly?

Do not use Rockkt if

That list is short, and it is the most useful thing on this page.

Built for one prospect at a time

Address found, letter written, page built, response tracked. Studio Free is free, by invitation, and needs no card.