Questions and answers

The questions people ask before they buy

Short answers, honestly given, with a link to the longer version where there is one. If your question is not here, email hello@rockkt.com and we will add it.

SH Sam HillRockkt, UK Published 8 August 2026
Last updated 9 August 2026

What Rockkt actually is

What does Rockkt do?

It finds a prospect's business postal address from their LinkedIn profile, writes and prints a letter in a handwriting style, designs the envelope, builds a personalised web page for that person with a QR code on the letter pointing at it, and tells you what they did when it arrived. On Studio you supply and post whatever goes in the envelope. On Managed we source, pack and post it for you.

Is it a gifting platform?

Not in the way Sendoso and Reachdesk are. They are fulfilment businesses with software wrapped around them. Rockkt sells the software first, which is why it starts at nothing a month rather than a five figure annual contract. The three way comparison lays that out properly.

Where does it run?

A Chrome extension that sits over LinkedIn, plus a web portal. Reps stay where they already work rather than learning another tool.

Money

What does it cost?

Studio Free is nothing a month, five credits, by invitation. Paid Studio tiers start at 29 pounds a month with no minimum term. Managed starts at 99 pounds a month plus the gift credit you choose to load. Everything is on the pricing page, in full, without a form.

What is a credit?

One fully worked prospect: address found, letter written, send prepared. It comes off your allowance the moment the search runs, so the number in the app is always the truth. Run out and we stop rather than quietly billing you.

Is there a contract?

No minimum term on any paid tier, Studio or Managed. Cancel whenever you like. Enterprise is the one exception, because the term is negotiated along with everything else.

Do unused credits roll over?

Studio allowances reset each month. Managed gift credit is money you have already paid, so it rolls over.

Getting it to land

How do you find the address?

Public sources, in a specific order, then validation against the Royal Mail address file. The method is written up in full on finding a prospect's postal address, including which of a company's four addresses is the one worth posting to.

Will it get past the post room?

Usually, if it looks like a personal letter rather than a mailing. That is a whole subject in itself and we have written it up as what happens to your letter between the postbox and the desk.

Are the letters really handwritten?

No, and we say so. They are printed in a handwriting style. If you need real ink from a pen, other UK services do that and we name them on the handwritten letter services page.

Can I send my own product rather than a catalogue gift?

Yes, that is what Studio is for. Plenty of the best sends are the customer's own product, a sample, or a book worth reading.

Rules and risk

Do I need consent to post to a business?

Not in the way you do for email. The consent rules everyone remembers come from PECR, which covers electronic marketing and does not cover post. The full answer is on consent and B2B direct mail, and it is general information rather than legal advice.

Can I post to a sole trader at home, or to a public sector contact?

Both are judgement calls rather than yes or no answers, and both have their own page: sole traders and home addresses, and gifts to NHS and council contacts.

Are the gifts tax deductible?

Usually not, unless they meet a narrow HMRC exception. The gift tax page explains the three conditions and the separate VAT rule. Check with your accountant before you commit spend.

Practical

How do I get an invitation?

Ask. The invite page takes a minute and a person reads it.

Why is the free tier invitation only?

Because every free send costs us paper, print and postage, so we would rather hand it to people who will actually use it than to anyone who fills in a form.

Do you send outside the UK?

Yes. We post from the UK and fulfil internationally. Regional warehousing is the one thing the larger platforms have that we do not, so for very high volume sending inside a single distant market they may still suit you better.

Who writes these pages?

Sam Hill at Rockkt, with AI help on the drafting and a person deciding what goes in. The whole policy is on how we write these guides.

SH
Sam Hill

Missing a question? Email hello@rockkt.com and it will end up on this page, usually with the answer you were hoping for and occasionally with one you were not.

Still not sure? Send five and find out

Studio Free is five fully worked prospects a month, no card, by invitation.